Independent Oversight &
Governance Support

Independent oversight. Operational support. Stronger governance.

 

Hands-on oversight and regulatory
support across key operational and governance areas.

Outsourcing
Governance Framework

Review and enhancement of outsourcing governance frameworks, policies and internal procedures to ensure regulatory compliance and effective oversight.

U

Service Provider
Due Diligence

Assessment of prospective service providers, including governance, operational capabilities, control environment and risk evaluation prior to appointment.

Third-Party Service
Provider Oversight

Ongoing oversight through governance meetings, KPI reviews, service quality assessments, incident monitoring and performance evaluation.

Oversight Reporting &
KPI Monitoring

Preparation of structured oversight reports, KPI monitoring and performance assessments to support effective oversight and governance, as well as informed management and Board decisions.

Incident & Escalation Management

Management of incidents and escalations through structured assessment, coordination, timely resolution and appropriate governance reporting.

Follow-up, Issue Tracking & Remediation Oversight

Tracking of findings, monitoring remediation measures and verifying the effective implementation of agreed corrective actions.

Operational Risk & Control Assessment

Assessment of operational risks, business processes and internal control systems to identify weaknesses, evaluate control effectiveness and strengthen governance arrangements.
Z

CSSF & Audit
Follow-up

Coordination and monitoring of remediation activities arising from CSSF observations, audit findings and regulatory reviews.

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